Instructions for collecting from your shop or partner location.
Mention:
Pickup address and hours
What ID or confirmation number is needed
2. Overview / Introduction
Briefly explain that the section outlines how orders are processed, shipped, and delivered.
Mention your commitment to reliable and timely delivery.
Example: “At GoBayan, we aim to deliver your orders quickly and safely. This policy explains our shipping methods, delivery times, and related terms.”
3. Last updated: October 2025
We want you to be completely satisfied with your purchase.
1. Eligibility for Returns
You can request a return within 7 days of receiving your order if:
The product is defective or damaged
You received the wrong item
The item does not match the description1
2. Return Conditions
Returned items must be unused, in original packaging, and include all accessories or tags.
3. Refund Process
Once your return is received and inspected, we will notify you. Approved refunds will be processed to your original payment method within 5–10 business days.
4. Non-Returnable Items
Certain items such as perishable goods, personal care items, or digital products are non-returnable.
5. Exchanges
In case of size or variant issues, we may offer an exchange if stock is available.1